Contact us
Email info@asofproducts.com and we’ll get back to you within 1–2 business days.
When emailing, please include your account email, the iOS version you’re running, and (if relevant) the SnapSplit app version (visible in TestFlight or in the App Store).
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, go to Settings → [your name] → Subscriptions, tap SnapSplit, then Cancel Subscription. You’ll keep access until the end of the current billing period.
Can I get a refund?
All purchases go through Apple, so refunds do too. Request one directly from Apple at reportaproblem.apple.com. SnapSplit cannot issue refunds for App Store purchases.
How do I delete my account?
Email info@asofproducts.com from the address tied to your account. We delete your account and associated data within 30 days, except where retention is required by law (e.g., tax records on Subscription purchases). See our Privacy Policy for details.
The receipt scan got something wrong — what do I do?
Tap any line item on the Review Items screen to edit its name or price. Hold an item to delete it, or use Add Itemto insert one the scan missed. Your edits don’t affect the original photo.
Why is my split count limited?
Free accounts get 2 splits per month. To split more, upgrade in-app to Starter (20/mo), Pro (50/mo), or Unlimited. Your monthly count resets at the start of each billing cycle.
Does SnapSplit move money?
No. SnapSplit calculates each person’s share and opens the Venmo, Cash App, or SMS request for you to send — but we never touch your bank account or payment cards.
I forgot my password.
Email info@asofproducts.com from your account address and we’ll help you reset. Alternatively, sign in with Apple to bypass passwords entirely.